“Gold – that’s what this report is, 24-carat gold! There is so much information here for us to use going forwards in our strategic planning and our marketing – Testimonials, Action Points….it’s all in here!”
“David has a lovely telephone manner and ideally suited to this kind of work. The feedback from the clients was very positive.”
“David has been fantastic to work with – very organised and professional and clients enjoyed talking to him”.
“Very happy with the process from start to finish. Market feedback, business strategy and new ideas were excellent. I hope to use the team’s capabilities again in the future.”
“Both my expectations of Customer Pathfinder, and my client’s expectations, were greatly exceeded. KyteMark’s management and delivery of the exercise was excellent. The outputs from Customer Pathfinder will be critically important to building my client’s future business.”
The interview feedback reflected their skill in eliciting the pertinent information from our clients and they communicated the results in a very professional way. The suggestions of where we could improve will help us better focus our messages for our website and other marketing material. Importantly we have a better understanding of what our customers are looking for and how best we can meet those needs. We would certainly recommend Pathfinder to anyone we think would benefit.”
KyteMark’s comprehensive research has given us so much more confidence as a company. We are now sure about what we do well and have already taken steps to improve our offering, which we think will be of huge benefit to our future growth”
“Simple process with much of the work taken away from us, which helped as we are time stretched.”